Refund Policy

Refund Policy:

30-day return policy: Customers can return any product purchased from the e-commerce store within 30 days of the purchase date for a full refund, provided the product is in its original condition with all tags, packaging, and accessories.

Defective products: If the product received by the customer is defective, damaged, or does not match the product description on the website, the customer can return the product for a full refund or exchange.

Refund process: Once the returned product is received and verified, the refund will be processed within 3-5 business days. The refund will be credited to the original payment method used by the customer.

Cancellation Policy:

Cancellation period: Customers can cancel their order within 24 hours of placing the order, provided the order has not been shipped.

Cancellation process: Customers can cancel their order by contacting customer service via email or phone. The cancellation will be processed within 3-5 business days, and the refund will be credited to the original payment method used by the customer.

Shipped orders: If the order has already been shipped, customers can still return the product for a refund, subject to the terms of the refund policy.